Privacy Policy

1. Our Commitment to Your Privacy

My Homes Roofing Expert (trading as My Homes Construct Ltd) is committed to protecting your personal information. This policy explains how we collect, use, store, and protect information you provide to us, in accordance with the New Zealand Privacy Act 2020.

2. Information We Collect

We may collect the following personal information:

• Contact details — name, phone number, email address, and property address when you submit a quote request or contact us
• Service information — details about your roofing job, property, and requirements
• Communication records — emails, messages, and call notes related to your enquiry or job
• Website usage data — anonymised data about how you use our website, collected via cookies and analytics tools

3. How We Use Your Information

We use your personal information to:

• Respond to your enquiry and provide a roofing quote
• Schedule and complete roofing services at your property
• Send you invoices, job updates, and warranty information
• Improve our services and website experience
• Meet our legal obligations under New Zealand law

We will never sell, rent, or share your personal information with third parties for marketing purposes.

4. How We Store & Protect Your Information

Your information is stored securely. We use industry-standard security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal data. We retain your information only for as long as necessary to provide our services and meet legal requirements.

5. Cookies & Analytics

Our website may use cookies and Google Analytics to understand how visitors use the site. This data is anonymised and used only to improve our website. You can disable cookies in your browser settings at any time.

6. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We may use trusted third-party services (such as Google Maps and email providers) to deliver our services — these are subject to their own privacy policies.

7. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate information
• Ask us to delete your information (subject to legal requirements)
• Withdraw consent for us to contact you for marketing purposes

To exercise any of these rights, please contact us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

9. Contact Our Privacy Officer

For any privacy-related enquiries or to exercise your rights under the Privacy Act 2020:

• 📞 022 501 9921
• ✉️ info@myhomesconstruct.co.nz
• 📍 84B West Harbour Drive, West Harbour, Auckland 0618, New Zealand

If you are not satisfied with our response, you may contact the New Zealand Privacy Commissioner at privacy.org.nz.